Terms & Conditions

Introduction

Welcome to our website. By accessing or using our mobile repair services, purchasing tools, or spare parts, you agree to follow these Terms & Conditions. Please read them carefully before using our services.

Services

We provide:
• Mobile repair services
• Mobile repair tools
• Spare parts for smartphones
All services are subject to availability and may vary depending on the device condition.

Repair Service Terms

• Customers must provide correct information about the mobile issue.
• Repair time may vary depending on the problem.
• We are not responsible for pre-existing damage not informed before service.
• In some cases, data loss may occur during repair; customers are advised to take backup before service.

Products (Tools & Spare Parts)

• All products are checked for quality before delivery.
• Product images on the website are for reference only; actual product may vary slightly.
• Customers must ensure compatibility before purchasing spare parts.

Pricing & Payments

• All prices are mentioned clearly on the website.
• Prices may change without prior notice.
• Payments must be completed before order processing or service delivery.

Shipping & Delivery

• Delivery time may vary based on location.
• We are not responsible for delays caused by courier services.
• Customers must provide correct address details.

Return & Refund Policy

• Returns are accepted only for defective or wrong products.
• Products must be unused and in original condition.
• Refunds will be processed after verification.
• Repair services are non-refundable once completed.

Warranty Policy

• Warranty (if applicable) will be mentioned on specific products or services.
• Warranty does not cover physical damage or misuse.

Contact Information

For any queries related to Terms & Conditions:
• Phone: +91 98886 97100
• Email: info@gsmhelp.com
• Address: GSM HELP
BABA TOOLS (KOLKATA)
17A DENT MISSION ROAD
FANCY MATKET, KHIDIRPUR
KOLKATA - 700023